Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days after successful delivery of Products. If 7 days have passed since your delivery, we can’t offer you a any type of refund or exchange.

To be eligible for a return, Purchased item must be unused and in the same condition that you received it. It must also be in the original packaging. For return of such spiritual products you should have strong reason because every product in Rudralok.in is delivered only after energization of products with name and Gotra of buyer. So we offer return or replacement only if

1: Wrong Product delivered.

2: Damage Product delivered.

3: Any other mistake done from our institution.

if you received any type of

  • Gifts
  • Certificate
  • Combo

Then return/replacement request completes only when you return everything related with concern order.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 to5 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@rudralok.in

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it, send us an email at accounts@rudralok.in and send your item to: C/O Spiritual Lifestyle Company, 5/154, Vikas Khand, Gomti Nagar, Lucknow, Uttar Pradesh Pin 226010.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to C/O Spiritual Lifestyle Company, 5/154, Vikas Khand, Gomti Nagar, Lucknow, Uttar Pradesh Pin 226010.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at accounts@rudralok.in for questions related to refunds and returns.

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